Consultancy & Support
We offer an outsourced service to businesses who feel they need support but do not want to employ someone on a permanent basis.
Work can be undertaken on a retained or ad hoc project basis, whichever suits your needs, making us a cost effective partner for your business.
Working with your business
We appreciate that traditional training courses are not always the most effective mode of delivery or even operationally viable for a business. In order to work closely with employees or business owners we offer onsite support working directly with the person who requires it. This can range from a business owner, somebody new to management or a team leader who requires support in relation to staff managment.
We also work with admin support staff, customer service or reception teams who require confidence building or customer service skills refreshed.
Work based support is becoming increasingly popular with businesses, we certainly like working in this way as the support and training is bespoke to the business or individual with whom we are working and therefore very effective.
"We are there when you need us"
SERVICE STANDARDS COMPLIANCE
We can review current service standards and the effectiveness of them or support you to implement new standards as required.
Our HR Partner, Sue Kaveney can help you identify recruitment needs, devise a job specification, shortlist and support on an interview panel if required.
Where you require full HR support on a one off project or retained basis, Sue also offers a wide range of HR services including HR consultations, specialist support, training packages and psychometric testing to small, medium and large scale multi-sector organisations in Cumbria and throughout the UK.