Our Terms of Business

OUR TERMS OF BUSINESS

Elton Business Support and Elton Education are trade names of Samantha Gargett Consultancy Ltd.

We/Us Refers to Samantha Gargett Consultancy Ltd or any trade names used by the limited company. 

The terms below, along with individual terms, which will be provided too you prior to the commencement of any work undertaken, forms our full terms of business with you:

 

Consultancy Work & Staff Training:

Charged at an hourly rate and agreed in writing by both parties, prior to the commencement of work.  Once the work is completed an invoice will be issued and should be paid within 14 days from date of issue.

Where there is a request to work with a client on an ongoing (retained) basis, payment should be made monthly by BACS on the last working day of the month, or at the end of the required piece of work, whichever is sooner.

A full and transparent quotation will be provided prior to the commencement of any work and agreed in writing by both parties.

Mileage Charges: Where on-site work is required outside of Carlisle or Penrith, a mileage rate of 50p per mile may also be applied.  This would be outlined and agreed in writing prior to the commencement of any work undertaken.

Travel: Where travel by train or flight is more time and cost effective, costs would be agreed prior to the purchase of tickets and invoiced accordingly.

Mystery Shopping:

Charged on a project by project basis, in line with the amount of work undertaken. A full and transparent quotation will be provided prior to the commencement of any work and agreed in writing by both parties.

Mileage Charges: Where on-site work is required outside of Carlisle or Penrith, a mileage rate of 50p per mile may also be applied. This would be outlined and agreed in writing prior to the commencement of any work undertaken.

Travel: Where travel by train or flight is more time and cost effective, costs would be agreed prior to the purchase of tickets and invoiced accordingly.

Purchase of goods/services: Where a mystery shopper is required to purchase goods or services as part of the visit, goods/services will be purchased and the cost of that purchase will form part of the final invoice total, for which a receipt will be provided. The total cost of any purchase will be agreed in writing prior to the commencement of work and it will be agreed as to whether goods, where applicable may be retained by the mystery shopper.

Accommodation/Food & Drink: Where the visit requires an overnight stay or purchase of meal/drinks, the following will be agreed prior to the commencement of work

  1. Standard of accommodation ie standard, superior room along with board basis ie B&B, Dinner B&B and number of people ie a couple or cost of meal to be ordered where the visit does not include an overnight stay.

  2. Costs of the stay or meal will be outlined and agreed and will form part of the final invoice

Invoicing:

Our rates DO NOT attract VAT as our company is not VAT registered

Hourly Rate and Project Work: Will be invoiced at the end of the required period of work and payment should be made by BACS within 14 days from the date of invoice

Ongoing/Retained: Where we are required to work with a client on an ongoing basis payment should be made, as agreed, by BACS on the last working day of each month, or at the end of the required piece of work, whichever is sooner.

Trading Name:

Elton Business Support and Elton Education are trade names of: Samantha Gargett Consultancy Ltd

ICO Registration:

Listed under Samantha Gargett Consultancy : Reference ZA353068

Companies House Information:

Registered Company Name: Samantha Gargett Consultancy Ltd

Company number: 11336140

Registered Address: Milburn House, Oxford Street, Workington, Cumbria, CA14 2AL