The details outlined below sets out how Samantha Gargett Ltd collect, use, store and protect personal data. When you provide any information by which you can be identified, it will only be used in accordance with our policy and the General Data Protection Regulations (GDPR). By using our website, using any of our services or providing us with any personal data you consent to our collection, use and disclosure of the information you have provided in the ways set out below. Within the context of this policy "we" , "us" or "our" refers to Samantha Gargett Consultancy Ltd and/or any of our trade names such as Elton Business Support and Elton Education.
Information Commissioners Office – Data Protection Register:
Samantha Gargett Consultancy Ltd Reference: ZA353068
Details of our registration can be found at www.ico.org.uk
Our Other Trading Names: Elton Business Support, Elton Education
What information do we collect?
Name Including forename and surname
Job Title – for business contacts
Address details business and/or personal
Contact information including telephone numbers email address
ID and Bank Account Information for mystery shoppers or consultants only
What we do with the information we gather and why we gather it:
We may be required to verify mystery shoppers or consultants with whom we work. Identification such as driving licence or passport will be requested in these circumstances. We may also be required to obtain bank details in order for reimbursement of expenses to be made directly to the mystery shopper or consultant.
We DO NOT store ID information but will keep a record of numbers such as passport or driving licence number as evidence of checks made. Where a mystery shopper or consultant does not undertake any work for a period of 12 months all records will be destroyed or upon request.
ID and Bank Account Information for mystery shoppers or consultants only: Where we need to obtain bank account details to make a reimbursement of expenses, you will be required to provide bank details at the end of each period of work as we do not and will not retain bank details for any purpose.
From time to time we may also use your information to contact you in order to update you about any news we feel may be of interest or to advise that your agreement is coming to an end. We may contact you by email, phone, or mail. You are able to tell us you do not wish to be contacted for this purpose at any time and withdraw your consent by contacting us either by e-mail, phone or via our contact form on our website.
You have the right to see the information we hold about you:
Should you wish to view this information please make your request to: Samantha Gargett, Managing Director at firstname.lastname@example.org, by telephone or via our contact page. There is no charge for making this type of request. Should we be prevented from disclosing your personal information we will give reasons for any such refusal.
When someone visits www.eltonbusinesssupport we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Links to third party websites
Our website may contain links to other websites. Should you choose to use these links to leave our site, you should note that we do not have any control over any other website. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should look at and take into account the privacy statement applicable to the website in question.
Sharing of information
We treat all customer information as private and confidential. We do not, never have and never will sell or share your data with another company or charity for marketing purposes.
Where data is stored
Any information is kept secure and safe by using an internal database which is a password protected and encrypted system. Where information is paper based this is either scanned and stored electronically or held securely. In order to prevent unauthorised access or data breaches we have effective procedures in place to safeguard information we hold on you.
Contacting us via social media
We have accounts with: Twitter, Instagram, linkedin and Facebook. We do not advise that any personal information is sent using these platforms. Should you contact us via direct message please keep the detail brief. We will store the message via the social media platform for 7 days or until we have dealt with any query whichever is sooner.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
We use Google Analytics to compile information and help us to make improvements to our website.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
If for any reason you wish to request that we do not hold certain information about you, or you wish to opt out from being contacted by us for marketing purposes, please contact Samantha Gargett at email@example.com or via our contact page.
Making a complaint
If you want to make a complaint about the way we have processed your personal information, you can contact the Information Commissioner Office (ICO) in the following ways:
Tel helpline: 0303 123 1113
Information Governance department
Information Commissioner's Office
Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 1 May 2018.